Ollie's Bargain Outlet

Project Background

Established in 1982, Ollie’s Bargain Outlet is one of America’s largest retailers of closeout merchandise and excess inventory. Primarily based on the east coast Ollie’s currently operate 280+ stores in 22 states. sell merchandise of all descriptions and some beyond description. You’ll find real brands at real bargain prices in every department, from housewares to sporting goods to flooring and to food. We began working directly with Ollie’s in 2016 after being contracted by Ollies to service locations in Central and western New York region. After a few months of developing a solid relationship, we were coordinating service calls in 4 states; New York, Pennsylvania, Ohio, and Michigan.

Key Challenges

They reached out to us to get a second opinion at one of their locations in West Virginia. They were the primary tenant on the pylon sign in that plaza and it was completely out. Along with the pylon sign, their illuminated logo on the front elevation had some lighting issues and a channel letter was completely out. Their facilities department anticipated that it would be costly to repair the pylon sign but the initial estimate that they received exceeded their budget for by about 20% so they wanted to see what we could do to provide them with another solution.

Solution Proposed

Something seemed off when Ollie’s initially presented this project to us. Not only did the cost of the repairs seem off but it seemed odd that they were responsible for the entire pylon sign when multiple tenants had space on it. After doing a bit of research, our team discovered that the property owner for that location was liable for any maintenance to that pylon sign. Just by taking the necessary time to conduct a little due diligence we were able to save Ollie’s 72% on this service call.

Outcome

Something seemed off when Ollie’s initially presented this project to us. Not only did the cost of the repairs seem off but it seemed odd that they were responsible for the entire pylon sign when multiple tenants had space on it. After doing a bit of research, our team discovered that the property owner for that location was liable for any maintenance to that pylon sign. Just by taking the necessary time to conduct a little due diligence we were able to save Ollie’s 72% on this service call.